---
title: Working Feedback Webinars
description: Our webinars are designed to help you make the most of patient feedback, turning insights and reviews into opportunities to improve your reputation, strengthen patient relationships, and support business growth.
---

![Reputation Email Footer](https://info.workingfeedback.co.uk/hs-fs/hubfs/Reputation%20Email%20Footer.png?width=2000&height=666&name=Reputation%20Email%20Footer.png "Reputation Email Footer")

# Creating a Reputation That Wins Customer Trust

  Thursday 1st October 2026      |      12.15pm-12.45pm

**Overview**

Every potential client is already forming a judgement about a practice, long before they get in touch. That judgement is shaped by everything they see: credentials, feedback, consistency, transparency, and the quieter signals that influence perception.

In this webinar, discover how trust underpins reputation, and which signals strengthen or weaken it. Learn what earns confidence before someone walks through the door, why some practices stand out more than others despite similar experience, and how feedback can be used to strengthen every signal that shapes perception.

**What you will learn**

- Why trust is the foundation of a strong reputation
- What signals clients use to judge trust
- How consistency, transparency and credentials shape impressions
- Understanding the trust gaps costing new clients
- What could you achieve?

**Who should attend?**

- Business & Practice owners
- Practice managers
- Administrators
- Customer experience teams
- Operations leaders
- Marketing teams
- Anyone responsible for customer satisfaction, reputation and business growth

**Key takeaway**

Understand the trust signals that shape your reputation and client decisions, and walk away with practical recommendations for strengthening both across your practice.

# Register today!

Please complete the form below:

## Get in touch

3 The Potteries, Wickham Road, Fareham, PO16 7ET

[  0800 043 2100](tel:0800%20043%202100)

[ info@workingfeedback.co.uk](mailto:info@workingfeedback.co.uk)

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