--- title: Working Feedback Webinars description: Our webinars are designed to help you make the most of patient feedback, turning insights and reviews into opportunities to improve your reputation, strengthen patient relationships, and support business growth. --- ![Cross-sell Email Footer-Sep-24-2026-01-36-27-5999-PM](https://info.workingfeedback.co.uk/hs-fs/hubfs/Cross-sell%20Email%20Footer-Sep-24-2026-01-36-27-5999-PM.png?width=2000&height=666&name=Cross-sell%20Email%20Footer-Sep-24-2026-01-36-27-5999-PM.png "Cross-sell Email Footer-Sep-24-2026-01-36-27-5999-PM") # Discover the insights that drive real growth   Thursday 3rd December 2026      |      12.15pm-12.45pm **Overview** Every review your business receives is more than feedback, it's data. Used well, that data can flag problems while they're still small, point to where the real growth opportunities are, and give you hard evidence of the things your team is already doing right. In this session, we'll show you how to read reviews as a source of insight, not just reputation, and how to turn that insight into decisions that move your business forward. **What you will learn** - How to spot early warning signs in reviews before they turn into bigger issues - How to identify patterns in customer feedback that point to genuine growth opportunities - How to use review data to recognise and reinforce good work, and support staff morale - Practical ways to build review insights into your regular reporting and decision-making - How to turn scattered feedback into a clear, repeatable process your whole team can use **Who should attend?** - Practice owners - Practice managers - Operations leaders - Marketing teams - Anyone responsible for revenue and growth **Key takeaway** Reviews aren't just a reflection of the past, they're a tool for what comes next. By the end of this session, you'll know how to turn the feedback you're already collecting into insights that protect your business, grow it, and support the people driving that growth. # Register today! Please complete the form below: ## Get in touch 3 The Potteries, Wickham Road, Fareham, PO16 7ET [0800 043 2100](tel:0800%20043%202100) [info@workingfeedback.co.uk](mailto:info@workingfeedback.co.uk) Copyright © 2026, Working Feedback